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Successful Commercial Operations

Turning data into insights and insights into commercial success for more than 25 years

About Rob Kime

Experience and Expertise

I am a commercial operations and analytics leader with more than 25 years of experience turning data into actionable insight. I founded and scaled a data-driven services business, managed P&L, legal, finance, HR, and led client engagements at the C-suite and operations level. I’ve negotiated and supported more than $75 million in contracts, built incentive compensation and BI solutions for dozens of pharma teams, and designed hundreds of analytics and reporting deliverables using platforms like AWS Quick Suite and Power BI. My focus is solving real commercial problems—bridging strategy, data, and execution to drive measurable results.

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Experience

Founder  & Partner

Established Tech-Enabled Service Company

- Founding Partner at Mosaic Solutions Group, 2010

- Partner for 16 years

- Helped develop commercial data operations solution set

- P&L Management

- Managed back office functions; Legal, Finance, Human Resources

- Drove Business Development, Marketing

- Directed Incentive Compensation Practice

Generated more than $75 million in revenue

Account Management

Managed 10 Long-Term Client Engagements 

- Directed commercial data operations for 10 Mosaic clients; some for > 8 years

- Supporting role with dozens of other clients

- Contract management and renewals

- Problem solving

- Guide and mentor Client Success Managers

- Design, develop, manage analytics and reporting deliverables

- Design, develop, manage incentive compensation processes and deliverables

Average 20% YoY Revenue Growth

Business Intelligence

Designed and implemented hundreds of business intelligence deliverables; reporting, analytics, interactive dashboards

- Requirements gathering, documentation, mock-ups, pricing

- Developed Analytics offering in AWS Quick Suite

- Demo Dashboards, Marketing Material

- Capabilities presentations, product demonstrations

- Design, develop and manage interactive dashboards to client specifications

- Work with data operations to develop and manage pipelines

- Complete ad-hoc requests

Develop and manage >200 BI deliverables 

Incentive  Compensation

Developed, implemented, managed IC plans, deliverables and production processes for dozens of pharma teams

- Plan design including simulations and analytics

- Write and maintain plan documents

- Design and develop reporting deliverables

- Create calculations

- Develop goals and related processes

- Create and manage quality control processes

- Manage production cycles

- Oversee supporting data operations

- Develop field communications

- Counsel with commercial and field leadership

- Present plans to commercial leadership and field teams

- Train and direct Client Success Managers 

Less than 0.001% Error Rate

Commercial Management

Managed back-office operations

Legal

- Wrote and negotiated hundreds of MSAs, SOWs, and third-party data agreements

- Managed external counsel, litigation

- Researched and wrote SOC policies

- Implemented and managed SOC related processes and training

 

Finance

- Financial forecasting and modeling

- Cash management

- Financial reporting and taxes

- Payroll

- 401(k)

- Accounting team

Human Resources

- Recruiting

- Hiring

- Training

- Performance Management

- Onboarding

- Off-boarding

- Managed PEO Relationships

 

14 consecutive years of profitable operations

Business Development & Marketing

Responsible for Client Engagement

Develop positioning & messaging

- Develop marketing materials; print, video, digital

- Create & manage campaigns; social media, direct mail, email

- Web-design

- Trade shows and meetings

- Approach C-Suite executives and other commercial leaders

- Creating and running capabilities presentations

- Product demonstrations

- Writing proposals and pricing documents

- Targeting and segmentation

- Salesforce.com CRM
 

Developed and implemented > 50 campaigns

Tools

Successfully leveraged a range of technology solutions

 

AWS Quick Suite: Develop Interactive Dashboards, Analytics, with Natural Language Query and AI

 

Power BI: Creation of interactive online dashboards and analytics

 

Tableau: Creation of interactive online dashboards and analytics

 

Salesforce.com: Account management, basic reporting, data import and extract, interface customization

 

MySQL: Query and manipulate data

 

QuickBooks: Financial Management and reporting

 

Camtasia: Video creation and editing

 

Adobe Photoshop: Photo manipulation, image creation, promotional material 
 

Sales & Sales Leadership

First-Line Pharma Sales Leadership & Sales

- 2-Years of first-line pharma sales

- Cardiovascular and Men’s Health

- Oregon Territory

 

- 2-Years of first-line sales management

- Neuroscience

- Florida, Georgia

- Recruiting

- Hiring

- Training & Development

- Performance Management

Why Rob Kime

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1

Capable

Demonstrated success across a range of functions from account management and commercial ops to analytics and business intelligence

2

Dependable

Generated > 75% of revenue from renewals and referrals  

3

Resilient

14 consecutive years of profitable commercial operations

4

Strong Work Ethic

Founder and director of successful tech-enabled service firm for 16 years

5

Proactive

Entrepreneurial ownership mentality 

Recommendations

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Brad Warfel

Accepting Proposals for Contract Work

Are you looking for a partner who will provide business intelligence support that consistently exceeds your expectations? Would you like to work with someone who understands your needs and objectives from broad first hand experience? Let's schedule a few minutes to explore your project.

Interactive Dashboards

- Develop and manage interactive Dashboards in Power BI, AWS Quick Suite, Tableau, or Excel

Incentive Compensation

- Write and maintain IC Plan Documents

- Plan Simulation and Analytics

- IC Calculations

- Develop IC Reporting

- Goal Setting

Ad Hoc Analytics

- Modeling

- Sales Analysis

- Promotion Response

- Sales Force Sizing

Communications

- Create corporate presentations

- Write field communications

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“The happiness of your life depends upon the quality of your thoughts—and the quality of your work follows.”

 

Marcus Aurelius, Meditations, Book II, §3 and Book V, §16

cell: 770.314.2435

email: 40minutes@gmail.com

Rob Kime

cell: 770.314.2435

email: 40minutes@gmail.com

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